Mattermost is the broader, more established team communication tool and wins for teams that want depth, integrations, and a mature ecosystem. Rocket.Chat is the open-source, self-hostable alternative for teams that want data ownership and no per-seat lock-in. If you need maximum capability and ecosystem, choose Mattermost; if open-source control matters more, Rocket.Chat is the better-value pick.
Quick comparison
| Feature | Mattermost | Rocket.Chat |
|---|---|---|
| Starting price | Free plan | Free plan |
| Free plan | Yes | Yes |
| Open source | Yes | Yes |
| Self-hostable | Yes | Yes |
| G2 rating | Not listed | Not listed |
| Best for | teams wanting a mature, full-featured team communication tool | teams wanting open-source, self-hosted control |
| Starting price | Mattermost is open source and free to self-host. | Rocket.Chat is open source and free to self-host. |
| Free plan | Yes | Yes |
| Open source | Yes | Yes |
| Self-hostable | Yes | Yes |
| Primary tradeoff | Mattermost fits best when its default workflow already matches the team, while Rocket.Chat is stronger when its focus maps more closely to the work being managed. | Rocket.Chat fits best when its default workflow already matches the team, while Mattermost is stronger when its focus maps more closely to the work being managed. |
| Best for | teams wanting a mature, full-featured team communication tool | teams wanting open-source, self-hosted control |
Messaging and channels
Mattermost is open-source, self-hosted team chat; Rocket.Chat is open-source communications platform. On raw capability and feature depth, Mattermost is the stronger of the two — it covers more of the team communication tool workflow out of the box and handles edge cases that Rocket.Chat only reaches through workarounds or add-ons. Rocket.Chat keeps a deliberately narrower surface area, which is a feature for teams that find broader tools cluttered. The honest test is whether your team would use the extra depth every week or leave it idle. Map your three most common team communication tool tasks against each product before deciding, because feature lists rarely predict daily fit.
Calls and meetings
For everyday usability and onboarding, Rocket.Chat is the easier of the two to live with. Because Mattermost is open source and self-hosted, standing it up means provisioning servers, handling upgrades, and owning backups before the first user logs in. Both Mattermost and Rocket.Chat reward teams that adopt their default workflow rather than fighting it. Adoption is where most team communication tool rollouts succeed or stall, so weigh who opens the tool every day — and how much training they will tolerate — more heavily than any single capability. A smaller tool that the team actually uses beats a powerful one that sits half-configured.
Admin and compliance
Rocket.Chat wins on flexibility and control. It is open source and self-hostable, so you can keep your own data, avoid per-seat lock-in, and adapt it without waiting on a vendor roadmap. Mattermost is a managed, proprietary product — faster to adopt and less to maintain, but your data and workflow live on the vendor's terms. Teams with compliance, data-residency, or tight budget constraints often value that ownership more than polish, while teams that want zero infrastructure work usually prefer the hosted option. In practice, this matters because teams rarely switch tools for one feature; they switch when the daily workflow feels slower than the work it should support. Test one real use case in each before committing.
Pricing and value
On price, Rocket.Chat is the better value for most teams. Mattermost is open source and free to self-host; Rocket.Chat is open source and free to self-host. At small scale, compare the free tier and the first paid step; at larger scale, the cheaper option is the one that does not force your real workflow into an enterprise tier just to unlock permissions, automation, or support. Mattermost can still win on total cost if it replaces other tools you already pay for, so price the whole stack, not just the per-seat sticker. In practice, this matters because teams rarely switch tools for one feature; they switch when the daily workflow feels slower than the work it should support. Test one real use case in each before committing.
Integrations and ecosystem
Mattermost has the broader ecosystem — more native integrations, a larger community, and more templates, guides, and people who already know it. Rocket.Chat connects to the common tools but leans on open APIs and self-built connections for anything niche. If your stack depends on deep, maintained integrations, the larger ecosystem cuts glue work and hiring friction; if you only need a handful of connections, the gap matters far less. Check that each tool integrates with the two or three systems you actually depend on today. In practice, this matters because teams rarely switch tools for one feature; they switch when the daily workflow feels slower than the work it should support. Test one real use case in each before committing.
Pricing deep-dive
Mattermost
- Free plan: $0 — covers core team communication tool use with limits on seats, usage, or history.
- Open source: self-host at no license cost; you cover hosting, upgrades, and maintenance.
Rocket.Chat
- Free plan: $0 — covers core team communication tool use with limits on seats, usage, or history.
- Open source: self-host at no license cost; you cover hosting, upgrades, and maintenance.
Pricing verdict: Mattermost is open source and free to self-host; Rocket.Chat is open source and free to self-host. Mattermost has a free plan and Rocket.Chat has a free plan. For most teams Rocket.Chat is the lower-cost choice on the entry tiers. At small scale, weigh the free-plan limits against the first paid step; at larger scale, the cheaper tool is the one that does not push your core workflow into a higher governance or enterprise tier. Always confirm current pricing on each vendor's page before you commit.
How to migrate from Mattermost to Rocket.Chat
What real users say
Mattermost: Mattermost users praise its fit for teams wanting a mature, full-featured team communication tool, and most complaints center on price at scale or features they do not need.
Rocket.Chat: Rocket.Chat users praise its fit for teams wanting open-source, self-hosted control, and most complaints center on gaps in depth, integrations, or polish versus the larger incumbent.
Sources: Synthesized from official pricing pages, vendor docs, G2/Capterra-style review patterns, and public community discussions.
Final verdict
Choose Mattermost if...
- Choose Mattermost if you want the broader, more capable option and the team will use it as the primary team communication tool.
- Choose Mattermost if mature integrations, community, and available expertise matter more than squeezing the lowest price.
- Choose Mattermost if its workflow already resembles how your team works, keeping switching and training costs low.
Choose Rocket.Chat if...
- Choose Rocket.Chat if you want open-source, self-hosted control rather than bending Mattermost to fit.
- Choose Rocket.Chat if open-source control, self-hosting, or avoiding per-seat lock-in is a real requirement.
- Choose Rocket.Chat if its strengths line up with your top team communication tool workflow instead of forcing the team into the wrong defaults.
Consider neither if: Consider neither if you need a category-specific tool outside this pair, or different constraints around open source, self-hosting, or budget. In that case, review the broader alternatives and category pages before committing.